We accept exchanges or returns within 10 days of customer receiving the item. 

Email us at info@empulseline.com to start the return or exchange process. Provide your order number (or purchase date if it was at our shop or pop-up event) and what item you would like to return or exchange in the email. 

We will provide you with a complimentary shipping label if you still have the original packaging to send back the item(s). Items must be received in original condition. 

Refunds will be returned to the original method of payment.

All sales and customized items are final sale.